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State Bank of India news: Largest lender continuously pushing the customers for contactless banking in pandemic time
SBI news: The country’s largest lender State Bank of India (SBI) is offering quite a substantial ‘doorstop banking’ experience for its customers at the onset of second wave of Covid-19 pandemic.
A bunch of services such as cash withdrawal, collect of cheque-DD, issuance of new cheque book, etc, is available in the ‘doorstop banking’ facility. SBI along with Indian Banking Association or IBA has started these customer friendly services.
Doorstep Banking
SBI offers cash pickup, cash delivery, cheque pickup, cheque requisition slip pickup, Form 16 issue and pickup, delivery of demand drafts, delivery of cheque book, delivery of term deposit advice, life certificate pickup, KYC documents pickup, delivery of account and loan statements, IT challan pick up, pick up of digital life certificate of pensioners among others.
The service request can be placed through calls at toll-free numbers 1800-1037-188 and 1800-1213-721 on working days.
The service request for registration is done at the home branch itself with a nominal service charge. Doorstep banking service is available to only fully KYC-compliant customers.
The amount of cash withdrawal and deposit is restricted to Rs 20,000 per transaction per day.
Account holders with a registered mobile number within 5 km radius of their home branch will be able to avail these services.
Additional services
Beside ‘doorstop banking’, SBI is also offering a couple of very important services to the customers online.
Services such as checking account balance, blocking or reissuance of ATM card, generation of PIN or request for cheque book can be done over mobile or internet banking.
Going digital
SBI has repeatedly reminded customers to use digital banking services in these Covid times to transfer money or use other services. The bank’s customers can avail the facility through YONO, YONO Lite and its online banking service.
The options are IMPS, NEFT and RTGS. Besides, one can also send money through BHIM app or any other payment platforms such as GPay and PhonePe within a minute.
Apart from SBI, banks like HDFC, PNB, ICICI, Axis, IndusInd, Kotak Mahindra are also offering doorstep banking services facility to their customers in this tough time.
SBI has the largest customer base of around 54 crore and a vast branch network of around 22,500.