Fearing exclusion of smartphone-less tribals, Jharkhand seeks to use own app for jabs

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Ranchi: Fearing exclusion of a large chunk of the tribal people in the ongoing vaccination drive against Covid-19 due to non-availability of smartphones among many of them and access to internet in remote areas, the Jharkhand government wants to use its own “more user-friendly” app for registration. It has been made mandatory for people in the 18-45 age group to register themselves at Co-WIN to get the vaccine.

Jharkhand government officials, however, said that JHAR-WIN, the state’s app, has an edge over Co-Win in many ways and it is suited for a state where a large number of people are poor tribals living in villages.

The JHAR-WIN app works both online and offline and is backed up with a call centre to facilitate registration of low-digitally literate population group and can provide on the spot registration at vaccination centres, officials said.

Considering the issue of non-delivery of SMS/OTP and to make it more user-friendly, OTP authentication has been removed in JHAR-WIN which is available in both English and Hindi, they said.

“The Co-WIN platform and the process of registration by design perpetuate digital exclusion and inequality especially in a state like Jharkhand. With a high tribal and marginal population mostly in rural areas and the rising threat of the virus in villages, it is necessary to ensure no one is left out, an official in the Chief Minister’s Office told PTI.

Jharkhand has one of the largest tribal populations in the country inhabited by over 32 Schedule Tribes and other marginalised indigenous people. According to the 2011 census, the state has 86.45 lakh tribal people, 27 per cent of the total population of 3.29 crore.

“The state’s application/portal with a dedicated call centre and help desk will ensure each person is included irrespective of digital literacy or skill,” the CMO official said.

The Jharkhand government has filed a plea in the Supreme Court praying for a direction to the Centre to allow the state to use its own app and portal for registration for Covid-19 vaccination, the official said.

The official said that following the commencement of Phase 3 vaccination for the 18-45 years age group, Jharkhand is facing a major difficulty in registering potential beneficiaries as there are issues of digital literacy and digital exclusion, apart from glitches in the portal especially in rural areas.

Unlike Co-WIN where slot booking is made mandatory for getting the jab, JHAR-WIN allows a person to directly reach the nearest vaccination centre and avail facility, the official said.

The option for walk-in, as was available in case of vaccination for 45 years plus population, is not there for the age group of 18-45 years which comprises approximately 1.4 crore in Jharkhand.

The state says that its application for registration for vaccination is user-friendly, more practical and best suited for Jharkhand as its scheduled areas have seen low human development indices, backwardness, remoteness and poverty, and social indicators in its tribal pockets are inferior to the state average.

“Being a state with heavy forest cover and tough terrain, Jharkhand has many villages that comes under network shadow area. Unlike Co-WIN, Jharkhand’s State Portal (http://amritvahini.in) will support people in the remotest of the areas irrespective of network connectivity.

“Rural and tribal population of the state can easily reach vaccination centres and get benefits of it with the same ease as urban population making ‘vaccination for all’ true in both letter and spirit,” the official added.

Unlike Co-WIN that mandates Captcha authentication which is image-based and requires a good internet connection and a tech-savvy person, Jharkhand’s state portal has removed it making it faster and easy to use, he said.

Battling a sharp surge in Covid-19 cases during the second wave, the state government has extended the lockdown till May 27. It has recorded 4,714 deaths so far.