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Nowadays, booking tickets through online travel sites is a profitable deal.

Whether it’s flight cancellations or hotel booking cancellations, railway or movie tickets, or anything else, most people don’t think it’s necessary to read about the cancellation policy. They hurriedly spend thousands of rupees on tickets but don’t know what will happen if they need to cancel. How much refund will they get? Will they even get one? That’s why it’s crucial to read the cancellation policy and associated rules before booking any ticket from any site.

Nowadays, booking tickets through online travel sites is a profitable deal. Whenever you book tickets from an online travel site, you should chose the zero cancellation option. For this, you’ll need to pay a minimum of 500-600 rupees, but, you will get 100% refund if you cancel the ticket. Similarly, when you book a hotel, you should add trip secure insurance option. You will be charged 50-100 rupees extra for this. Now, if you have to cancel the booking if you fall illn or due to any other emergency, you will be compensated for your loss.

However, in the case of bus and train tickets, the earlier you cancel, the higher the refund amount you’ll receive. In the case of train journey, canceling 48 hours prior to travel will require payment of a nominal cancellation charge meaning you’ll get back almost the entire ticket amount. But canceling within 12 hours will result in a 75% refund. Canceling less than 12 hours and before 4 hours will only get you a 50% refund. In most cases, there is no refund for canceling tickets on the travel date itself. So, understand what will happen if you cancel your ticket or booking. Now, let’s talk about the exact opposite situation. What if the airline, bus, or train operator cancels. In such a situation, not only will you be entitled to a full refund, but in many cases, you may also receive extra compensation.

According to the Air Passenger Charter of the Aviation Ministry, in case of flight cancellation, passengers can request for an alternative flight, or ticket refund, or compensation. Airlines must provide passengers with an alternative flight or full refund within 2 hours of the initial departure time. Similarly, if a bus is canceled and you haven’t received the refund on time and if the bus operator delays the refund process, you can file a complaint with the consumer forum. Not only will you get a refund, but you’ll also receive compensation.

Another way you can avoid losses in case of cancellation is through travel insurance. Experts suggest making travel insurance an essential part of your planning. Whether it’s a flight cancellation, bus cancellation, or any other mishap, insurance covers all these cancellations. This way, you’ll receive compensation and can plan your travel without worrying about losing your money.

Published: February 14, 2024, 13:17 IST
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