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After Zomato, its rival Swiggy has also tied up with ticketing and catering arm of Indian Railways, the IRCTC, to deliver food on trains. From March 12, Swiggy will deliver food in trains at Bengaluru, Bhubaneswar, Visakhapatnam and Vijayawada railway stations. Gradually, the online food delivery platform will build up its tie up with IRCTC to deliver food at more stations in the country. Let’s how you can order food from Swiggy while travelling in a train.

There are four ways to order food from any of the online food delivery apps like Zomato, Swiggy, Dominos. First is by going on IRCTC’s website which is www.ecatering.irctc.co.in. The second is on IRCTC’s railways food order app, the ‘Food On Track’ mobile app. The third is on WhatsApp number of IRCTC eCatering service – 8750001323. And the fourth is that you can call on 1323 to order your favourite cuisine. Although, Zomato services were unavailable on 1323. You can use rest of the three ways to order food from Zomato. Dominos services are available on all these four modes of order.

Steps for ordering food from Swiggy in train on IRCTC’s eCatering portal:

1. Go to https://www.ecatering.irctc.co.in/

2. Enter PNR and choose restaurant from where you want to order food

3. Select your food item and schedule your order

4. Pay online or COD

Swiggy will deliver the item on your seat. If you ping IRCTC on WhatsApp. You will be directed to the eCatering portal from the instant messaging app.

On Tuesday, March 05, 2024, the ticketing and e-catering arm of the Indian Railways  posted on ‘X’ (formerly Twitter) regarding its tie up with Swiggy: