RBI Issues Circular On Levying Unfair Interest Charges On Customers

The bank is extending the footprint of its 5,500 odd branches by using alternate channels like the government's Common Service Centers (CSCs), which provide digital services to rural areas.

HDFC Bank customers on March 30 faced intermittent issues while accessing online banking services. The customers were unable to access NetBanking and MobileBanking App during the downtime. While the reason behind the issue was not known immediately, the bank was looking into it.

“Some customers are facing intermittent issues accessing our NetBanking/MobileBanking App. We are looking into it on priority for resolution. We apologize for the inconvenience and request you to try again after sometime. Thank you,” HDFC Bank tweeted.

HDFC Bank’s MSME book grew 30 per cent year-on-year to cross the Rs 2-lakh-crore-mark as of December-end, mainly boosted by the pandemic-induced ECLG scheme under which it disbursed over Rs 23,000 crore, the bank said earlier this month.

The bank offers a range of services to MSMEs, ranging from conventional working capital/term loans, structured cash flow management and financing solutions, trade financing solutions, forex services, individual banking needs of promoters and family, salary accounts plus advisory on investment banking.
Its MSME portfolio is spread across sectors like textiles, fabrication, agri-processing, chemicals, consumer goods, hotels & restaurants, auto components, pharma and the paper industry, and also include the entire selling chain ranging from wholesalers, retailers, distributors, stockists and supermarkets, he said.